Customer received itembut left negative feedback saying item not received. Well first of all the user actually left you two neutral feedback not negative.
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Hi - I hope someone on here can help me.
Negative feedback for item not shipped bunga. I never sent them a message saying anything about the. Offering a partial shipping refund is outright stupid. Items typically take a day to deliver.
I sent an email. Buyer is probably a scumbag baiting out a refund for feedback revision some of the advice you have been given plays right into that. They are not calculus machines.
While drop shipping you will not be able to satisfy everyone. I received my 1st negative feedback saying I would never buy from this. Board index Feedback Forums Negative Feedback.
The customer ordered on the 11th July - we posted out on the 11th July. Seller replied item was shipped on next business day of your purchase on November 22 via USPS FCM without tracking number. The item did not ship from the stated location on the east coast but rather near me on the west coast the day of purchase.
Second you should respond to the neutral feedback saying you didnt even ship the item or. If you have a problem in your. I dont think its fair to get negative or neutral feedback on items that I ship the next day after payment but the post office takes time to deliver.
Which is strange but fine. The negative feedback states - This package was not delivered even though your message said that it was. A seller deserves a negative feedback or a sub-5 star dsr only if 1 they do not communicate properly 2 they do not ship.
Forum rules Feedback for dealers regarding experience OUTSIDE of CAM must go in the Dealer Feedback Forum. Even if you have 100 positive feedback on your store right now eventually you will receive negative. Delivery was attempted on.
11-15-2014 1122 PM. You cant leave feedback if you open a dispute before buyer protection is over system doesnt give you the option to do it. If you open a dispute after you receive your order and you win.
They have no way to. I have been on Ebay since 2008. Negative reviews are often caused by poor customer service slow shipping poor inventory management or even stock-outs and you should pay attention.
Especially in the holiday season.
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